Privacy notice
This notice explains what personal information we collect when you contact us or rent equipment, and how we use it. It is written as a general guide; local law may give you extra rights or wording requirements.
What we collect
Depending on how you contact us, we may process:
- Name, email address, and phone number
- Rental details (items, dates, notes you provide)
- Messages you send (including delivery or pickup preferences, hotel or area information, and similar)
- Technical data from routine web hosting or form services (for example IP address or spam protection logs) where those services are enabled
Why we use it
We use this information to:
- Reply to inquiries and arrange bookings
- Deliver or hand over equipment and coordinate returns
- Keep a simple record of what was rented and when
- Improve our service and protect against abuse or fraud
Legal basis (where EU / UK rules apply)
Where the General Data Protection Regulation (GDPR) or similar law applies, we rely on performing our contract with you (or steps you ask us to take before a contract), our legitimate interest in running a small rental business, and, where required, your consent (for example for optional marketing if we ever add it and you opt in).
How long we keep it
We keep inquiry and booking-related messages long enough to complete the rental, handle any follow-up questions, and meet ordinary record-keeping or tax needs. Unless we must keep something longer by law, we routinely delete or archive old messages when they are no longer needed.
Who receives the data
We do not sell your personal data. We share it only when needed to operate the business, for example:
- Email or form delivery providers that relay your message (such as the provider that sends form submissions to our inbox)
- IT or hosting providers that store the website
- Authorities when the law requires it
Transfers outside your country
Some providers may process data in the EU, UK, US, or other regions. Where GDPR applies and data goes outside the EEA, we rely on appropriate safeguards offered by the provider (such as standard contractual clauses) where required.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict use of your data, to object to certain processing, and to complain to a supervisory authority. To exercise rights, contact us at the email address above.
Cookies and similar technologies
This site is mainly informational. If we or our providers use cookies or analytics, they are limited to what is needed to run the site, remember preferences, or measure basic traffic. You can control cookies in your browser settings.
Children
Our service is used by parents and caregivers. We do not knowingly collect personal information directly from children. If you believe we received a child’s data in error, contact us and we will delete it where appropriate.
Changes
We may update this notice when our practices change. The current version is always on this page; for important changes we may also tell you directly if we have your contact details.